kott®
← Journal

What to look for in a web design contract before you sign

Five clauses decide who owns your site, who can leave and what it costs: ownership timing, accounts, exit terms, scope and payment. Check them before you sign.

What to look for in a web design contract comes down to five things: when ownership of the work passes to you, whose name the accounts are in, how either side can leave, what the scope and revisions really cover, and how payment lines up with handover. Get those five in writing and most later arguments never start.

Most of the advice ranking for this was written by agencies protecting themselves. This is the other side of the table. We sign these ourselves. The clauses below are the ones a client is most likely to skim on the way to the signature line.

Start with ownership, because it is the clause people assume and rarely read. The usual arrangement is that the studio keeps the rights until you have paid in full, and then they pass to you. That is reasonable. What you need to see is the sentence that says they do pass, and when. In many places the creator owns the work by default until it is explicitly assigned, so silence does not favour you.

Then ask what exactly transfers. Work made for your brand should be yours. A studio's own reusable frameworks can reasonably stay theirs. Third-party fonts, themes, plugins and stock images come with their own licences, so ask who pays for them and who renews them next year. Ask too whether you get the editable source files or only the finished ones. A site you can look at but nobody else can edit is a site you're renting.

Next, accounts. Your domain, your hosting and your platform subscription should sit in your name, with the studio added as an admin. If the studio holds them and the relationship sours, getting your own website back turns into a negotiation. Read the handover sequence too. Some contracts hold back launch and login details until the final invoice is paid, which is fair, but you want to know that before the week you planned to go live. And do not assume maintenance is included after launch. It usually is not. Look for a stated support window, often around thirty days for bug fixes, or a separate retainer with a price on it.

Now the exit. Every contract should say how either side can end it, what you owe for work done so far, which files you receive, and whether the deposit comes back. Deposits are generally non-refundable, so know the figure you would be walking away from. Some contracts add a cancellation fee. Guides written for designers suggest anywhere from 20 to 40 percent of the remaining balance, and others go as high as half, so if you see one, ask how it is calculated. On retainers, check the notice period (30 to 60 days is common) and whether the contract renews itself unless you cancel by a date. Put that date in your calendar the day you sign.

Scope and revisions are where budgets quietly move. The scope should name the number of page templates, the platform, any integrations, and what is left out, such as copywriting or ongoing support. It should state how many rounds of revisions are included and how extra work is priced and approved, usually through a change order. It should also say what counts as sign-off at each stage, so the project cannot stall for weeks waiting on a reply.

Last, payment. A deposit of 25 to 50 percent is commonly cited, with the rest tied to milestones you can see rather than to dates. Check the late-payment terms, and whether work can pause if an invoice runs late.

None of this is legal advice, and a contract that looks fine to a client can still hold a clause that matters in your jurisdiction. Mark every sentence that feels vague and ask for it to be made specific in writing. Then have a lawyer read the final version before you sign. A good studio will answer those questions without friction, and how they answer is worth knowing before you hand over a deposit.

Next readHow to switch web design studios without losing your website