kott®
← Journal

What makes a landing page convert

A landing page converts when it commits to one offer, one call to action, and gets both above the fold before asking the visitor to think.

A landing page converts when it commits to one offer and one call to action, and puts that call to action above the fold before asking the visitor to think about anything else. Most landing pages that don't work aren't ugly. They're undecided. They try to introduce the company, explain three features, and ask for an email address, all before anyone has scrolled once. Fix the structure first. Most of what looks like a copywriting problem clears up on its own.

In a survey of 37 companies building landing pages, the single factor rated most important to conversion was a clear call to action, ahead of the copywriting, ahead of the visuals. Obvious, until you look at how many pages still carry a full site navigation, a "learn more" link parked next to the actual offer, and two or three buttons competing for different jobs. Strip the nav. Pick one action. A page selling three things converts worse than three pages each selling one, because every extra option is another excuse to leave without deciding.

Eyetracking research puts 80 percent of a visitor's attention above the fold, with 57 percent of total viewing time landing on the first screenful alone. That's not a case for cramming everything into the top of the page. It's a case for deciding, in advance, which three things earn that space: a headline that states the offer plainly, one line of proof or context, and the call to action itself, visible without a scroll. The detail, the objections, the second testimonial: all of it can wait for whoever is still reading.

Google's own guidance for ad landing pages comes down to one word: relevance. The opening line has to say the same thing the ad, the email, or the link that brought the visitor there already promised. Land a click that expected a specific offer on generic homepage copy about the company's mission, and it's gone in seconds. Here's the uncomfortable version of that rule: a headline written to work for every campaign at once converts for none of them.

Landing page copy written at a fifth to seventh grade reading level converts at 11.1 percent. College level copy on the same kind of page converts at 5.3 percent, roughly half. This isn't about talking down to a marketing manager who reads well above that level. It's about cutting the extra half second a clever sentence costs someone who has already decided, subconsciously, whether to stay or go. Short sentences read as confident. Long, qualified ones read as unsure.

Mobile traffic makes up 82.9 percent of landing page visits. A one second delay in mobile load time can cost up to 20 percent of mobile conversions. That belongs in the anatomy of the page, not a technical checklist bolted on at the end. A page designed on a laptop and never opened one handed on a phone is missing a part, same as a page with no call to action above the fold.

Here's the part most small business pages get wrong, even after fixing everything above. They pick one offer, put the call to action above the fold, match the ad, write plainly, load fast, and the number still doesn't move. That's not a template problem. It means the offer itself, or the audience it's aimed at, doesn't match what the page is asking for, and no amount of button testing fixes a mismatch that deep. That's usually the point where a studio conversation is worth more than another two weeks of colour and copy tweaks.

Pull up your own landing page and check it against the five parts above, in order: one offer, the right things above the fold, a headline that matches what brought the visitor there, copy anyone can skim in a few seconds, a mobile experience that loads before someone gives up. Be honest about which one is actually missing. That's the page you have, not the one you think you built.

Next readWhen a website redesign is worth it, and when it just needs a fix